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Integrated Family Services Team Leader

Job Summary
The Integrated Family Services (IFS) program manager provides direction to staff of the following programs: Family Center (early childhood), C’Nex Intensive Parenting Program, Family Development, Youth Outreach & Youth Self Sufficiency (youth transitioning to adulthood), and the Homeless Family Outreach Program.  This includes monitoring of program budgets, providing case reviews, ensuring reporting requirements are met and databases are complete, assisting in grant or funding proposals, program development/assessment and promoting the agency within the community. The program manager must actively deal with challenging and complex cases to ensure a high level of professional quality client focused service is provided. A thorough knowledge of the child welfare system is essential. The program manager will be required to work closely with the Executive Director as part of the Agency’s Management Team. The program manager is also responsible for daily staff management, including hiring, financial accountability, performance evaluations and team relationship. This position also requires a high level of commitment to Burnside Gorge Community Association and best practice in programs’ and agency’s values and mission.


  • Degree in Social Work or Child and Youth Care
  • A minimum of 10 years experience working directly with high risk youth and families involved with MCFD
  • Proven ability to organize and prioritize and be flexible 
  • Demonstrated awareness of community resources 
  • Proven ability to work effectively and collaborate with community partners
  • Ability to work independently and frequently under pressure while managing deadlines including effectively managing emergency situations.

Hours of Work & Salary
The position is 35 hours per week, primarily Monday – Friday with some occasional evening or weekend work as needed. $28.44/hr & BGCA offers a competitive extended benefits package after the three month probation.

Closing Date
Extended to Wednesay, November 4th **Please Note: We encourage applicants to submit as soon as possible as we reserve the right to offer this position to a well-qualified applicant before the deadline date.** 

To Apply
Please submit a resume with cover letter to:
Burnside Gorge Community Association
Attn: Suzanne Cole
Fax: 250-388-5269
Mailing address: 471 Cecelia Road, Victoria, BC V8T 4T4

Please see the job description below for a full explanation of duties and required qualifications. 

We thank all applicants for applying, only shortlisted candidates will be contacted.

IFS - Program Mgr.pdf43.26 KB